Comments & Feedback
Interact Australia is committed to the provision of quality services and the complaints management process provides opportunities for the review of processes and practices, and continual improvement.
You or someone on your behalf may raise a concern or complaint in relation to the service you are receiving, our staff, or about any other issue by contacting:
Executive Assistant to the CEO
Interact Australia
Level 6, 171 La Trobe Street
Melbourne Victoria 3000
Phone: 03 8650 7021
Email: complaints@interactaust.com.au
It is important for us to hear what you have to say. We do value your comments that enable us to continually improve the provision of services.
At any time, you may raise a concern or complaint with an external agency such as:
Victorian residents
Disability Services Commissioner
Free Call: 1800 677 342
Local Call: 1300 728 187
Email: complaints@odsc.vic.gov.au
Website: http://www.odsc.vic.gov.au/
Queensland residents
Disability Service Queensland
Ph: (07) 3224 7179
Free Call: 1800 177 120
Email: disabilityinfo@disability.qld.gov.au
Website: http://www.disability.qld.gov.au/complaints/
